Government

Provided support for the in-sourcing of an email onto an Exchange 2010 platform, provided Windows administrative support, network upgrades and Citrix support.

Higher Education

Supported a major initiative to grow and maintain a major Boston-based university’s SAN infrastructure, including director switches and SRDF across multiple sites; maintain data, software and hardware security; and develop and maintain disaster recovery procedures and documentation.

Financial Services

Provided a desktop lead for a global investment management firm responsible for the configuration, and operational management of all desktops, mobile devices, and various desktop applications, and working closely with the Service Desk and Systems teams to rapidly resolve issues.