Job Description

Job Title: Business Systems Analyst
Job Number: 20698
Duration of Project: 12 Months with potential for extension

Our client is seeking an experienced Business Systems Analyst with strategic mindset to align project deliverables with business needs.  This is an excellent opportunity to work with talented individuals for an industry leader!

Opportunity Overview :
  • Provide support on information technology development projects and operations
  • Responsible for performing system configuration, development of technical documentation and presentation materials.
  • Participates in user outreach, issues management, research, peer and best practices benchmarking, user provisioning, and end user training.
  • Provides Tier One and Tier Two production support, including customer communication, troubleshooting, researching and recommending resolution options, following standard procedures and processes according to established service levels.
  • Interviews key stakeholders and end users to analyze business processes and systems needs.
  • Translate business requirements into functional and technical specifications.
  • Captures use cases, user stories and conceptual process models.
  • Meets with customers to field direct requests, discuss requirements and collaborate on solution design including business process and policy related matters where applicable.
  • Works with the technical team to make sure that requirements are well understood as part of the software development lifecycle e.g., requirements review, turnover, signoff.
  • Develop test scripts and executes testing to ensure new products, enhancements, bug fixes, and patches function as expected and without introducing regression issues.
  • Provide functional support during project release go lives, which may include occasional evening or weekend work.
  • Assist with general administration, special projects, and performs other related job duties as needed.

Qualifications & Required skills:
  •  5+ years of experience working in a Business Systems Analyst Role
  • Experience with onboarding of new employees with in  IAM environment and knows the impact on organization. 
  • Expertise with Journey Mapping 
  • Comfortable facilitating large meetings with key stakeholders
  •  

Educational Requirements:
Masters Degree in Information Technology or MBA

Work location and Additional Info:
  • Candidates local to Boston are strongly encouraged to apply.  
  • Work will be completed on location.
Overture Partners is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, national origin, disability, sexual orientation, gender identity or expression, marital status, genetic information, protected veteran status, or other factors protected by federal, state, and/or local law.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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