Job Description

Job Title: Lead Remedy Developer
Job Number: 20680
Type of Employment: Permanent Placement


Outstanding opportunity to secure a permanent placement with a well established industry leader working on complex solutions and cutting edge technologies!

Opportunity Overview :
  • Utilize and maintain a high level of technical and applications expertise, including the use of technologies, tools, programming standards, established processes, and concepts necessary to develop quality IT solutions.
  • Lead and/or participate in the development and sustenance of the ITSM Platform in support of ITSM Program and other programs across organization.
  • Brings extensive Remedy product knowledge and experience applicable in driving and supporting ITSM and ITAM initiatives.
  • Conduct Remedy Platform meetings, establish and ensure development standards are current and followed, manage assigned and prioritized work.
  • Lead and/or participate in all activities associated with the ITSM Remedy suite including design, construction, testing, documentation and implementation of IT solutions for multiple and/or complex systems.
  • Facilitate collaboration with team members as well as across teams, sections and departments to complete work in a timely manner.
  • Collaborates with stakeholders to gather requirements.
  • Document proposed solutions based on requirements gathered.
  • Articulate and present solutions and options to stakeholders.
  • Support and develop 3rd party integrations.
  • Coordinate with all technical teams supporting CMDB Data Source Integrations.
  • Creates process flows and diagrams for proposed, architected and implemented (“as built”) solutions.
  • Provide mentoring, guidance, and training to other IT personnel handling both routine and more complex work.
Qualifications & Required skills:
Must have advanced expertise with the following:
  • Remedy Developer Studio
  • SRM Catalog Management (SRD, PDT, AOT, Entitlements)
  • CMDB (Class Manager, Normalization, Reconciliation, Data Administration, Class Data Model)
  • ITSM Suite (Incident, Problem, Change, Work Order, Asset)
  • Pentaho Spoon (Jobs/Transformations)
  • Atrium Integrator
  • Smart Reporting
Educational Requirements:
 4-year degree and a minimum of 9 years of experience in multiple  highly complex application areas or, an equivalent combination of education and experience. 

Work location and Additional Info:
Work will be completed on location (RI) with ability to work remote a few days a week.

Overture Partners is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, national origin, disability, sexual orientation, gender identity or expression, marital status, genetic information, protected veteran status, or other factors protected by federal, state, and/or local law.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

Apply Online